Frequently asked questions

Last updated: 2026-08-03

What is Phare?

[DRAFT] A budgeting and coaching tool for Canadian families β€” what it does, in two sentences.

Is my financial information safe?

[DRAFT] Short answer plus a link to the Privacy Policy. Do not repeat the policy here; they will drift.

Does Phare connect to my bank?

[DRAFT] No. Everything is entered manually or imported from the Phare template. Worth answering early β€” it is the first question most people have.

Does the AI see my numbers?

[DRAFT] Yes, and say so plainly. Then explain the reassuring part: the AI writes the words, the code does the arithmetic.

Who else can see my household?

[DRAFT] Both members see everything. Set this expectation before a spouse is invited, not after.

Can I get my data out?

[DRAFT] Yes β€” CSV export of every transaction, any time, from the Household page.

How do I delete my account?

[DRAFT] Both cases, briefly: leaving a household versus deleting it. Immediate, no undo.

What does Phare cost?

[DRAFT] CONFIRM: no billing is implemented yet. Say what is true today.

Does Phare handle Quebec taxes and benefits?

[DRAFT] RRSP/RESP/TFSA/CESG awareness and Quebec-specific patterns β€” describe what the coaching actually accounts for, without overclaiming.

How do I get help?

[DRAFT] support@phare.money