Frequently asked questions
Last updated: 2026-08-03
What is Phare?
[DRAFT] A budgeting and coaching tool for Canadian families β what it does, in two sentences.
Is my financial information safe?
[DRAFT] Short answer plus a link to the Privacy Policy. Do not repeat the policy here; they will drift.
Does Phare connect to my bank?
[DRAFT] No. Everything is entered manually or imported from the Phare template. Worth answering early β it is the first question most people have.
Does the AI see my numbers?
[DRAFT] Yes, and say so plainly. Then explain the reassuring part: the AI writes the words, the code does the arithmetic.
Who else can see my household?
[DRAFT] Both members see everything. Set this expectation before a spouse is invited, not after.
Can I get my data out?
[DRAFT] Yes β CSV export of every transaction, any time, from the Household page.
How do I delete my account?
[DRAFT] Both cases, briefly: leaving a household versus deleting it. Immediate, no undo.
What does Phare cost?
[DRAFT] CONFIRM: no billing is implemented yet. Say what is true today.
Does Phare handle Quebec taxes and benefits?
[DRAFT] RRSP/RESP/TFSA/CESG awareness and Quebec-specific patterns β describe what the coaching actually accounts for, without overclaiming.
How do I get help?
[DRAFT] support@phare.money